Pegasus Apart-Hotel

Clean and easy to get to. We do love coming here

On check-in Jonty was fabulous. Polite, very helpful and friendly. Thanks Jonty. Breakfast was really good, we loved the buffet. The pool and spa were amazing, we loved the extra towels available. We received essential items in the bathroom such as toothbrushes and toothpaste set and shaving sets, which was a surprise. We were even able to order more when we ran out. Great service! The kettle leaked. However, when notifying the team on the virtual assistant, it was replaced within 30minutes - exceptional service ensuring the safety of their guests. Would love an option to change the bed configuration to 2 x singles/queen or king. Especially for families travelling.

The room was spacious, and the bathroom fairly tidy. It was good to have a almost full kitchen to use. The breakfast buffet had all the basics you would expect, and the cooked-to-order eggs (poached, omelette etc) were a nice touch.

I actually have stayed here before but didn’t realised until we checked it. Prior was with friends, this time with my child. I absolutely loved the Brazilian employee who helped us check in. I forgot her name. She was so lovely and helped me with my extremely overexcited child during the somewhat lengthy check in process (my fault with cards). We also loved the breakfast buffet, my son particularly liked the automatic pancake maker. It was the best buffet I’ve ever seen and especially with a four year old, being able to come down and eat a bunch of things before going out for the day, avoiding time wasted at a cafe/meltdown of hunger was so helpful. The toothbrush package with paste was also great as of course I forgot our toothbrushes! I loved that it was a four minute walk from the train station and trams and like an eight minute walk to Hardware Lane. Its on a quiet street so you’re not getting swamped by foot traffic like Flinders or other more populated places.

Booked it for my son to attend practical sessions for Melbourne Uni. Everything was great - facilities, room (loved the colour), kitchen, storage design, dedicated computer area, WiFi, staff, location to CBD, transport. He even had an unexpected view of Flagstaff Gardens from his room. Baggage storage was useful as his flight came in earlier in the day. They also had special rates for longer term stays - he had a Queen Studio for 7 weeks & never regretted my choice. Would love to stay their again. He didn't think to take photos until after he'd unpacked because he just wanted to make it his home away from home straight away (so photos have some of his belongings and he'd already rumpled his lovely big bed so I cropped it out but plenty of space all around the bed).