Pegasus Apart-Hotel

Helpful concierge on arrival (Connor). Hotel was just around the corner from tram stop & within free tram zone. Pool & spa good size. Jug of water & clean glasses were always on the bar for your use. Tip: if you want bottled water, go to the gym on 1st floor & refill your drink bottles there. I had difficulty scanning QR code on TV for my Netflix account, but kind young concierge came to room to sort it for me. Convenience store next door for essentials & getting Myki card & getting cash from ATM.

The location was excellent, right next to Victoria Market and a two minute walk to several tram routes, including the 35 circle line. The room was well laid out, was clean and serviced daily. The staff were very friendly and helpful. A small metro supermarket is very nearby.. The on-site bar had a happy hour daily. Would certainly recommend and would stay again. Great spa and pool.

The hotel is in a prime location, right in the heart of Melbourne CBD, close to the Flagstaff station and walking distance from Melbourne Central station. The view from the room to the skyscrapers of CBD was fantastic. Being an apart'hotel, it has excellent facilities such as fully equipped kitchen, working desk, and the hotel also had a heated spa poll and small gym. The area has access to lots of great restaurants nearby as well as a park. The staff were very friendly and accommodating.

On check-in Jonty was fabulous. Polite, very helpful and friendly. Thanks Jonty. Breakfast was really good, we loved the buffet. The pool and spa were amazing, we loved the extra towels available. We received essential items in the bathroom such as toothbrushes and toothpaste set and shaving sets, which was a surprise. We were even able to order more when we ran out. Great service! The kettle leaked. However, when notifying the team on the virtual assistant, it was replaced within 30minutes - exceptional service ensuring the safety of their guests. Would love an option to change the bed configuration to 2 x singles/queen or king. Especially for families travelling.

The staff was always very attentive to me and my needs. The place itself is lovely, with plenty of space to feel comfortable. It has great kitchen essentials, a comfortable bed, and, when you have a view of the sky, it’s even nicer.